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Mailing address 
 52 Marlboro Road
 Edmonton, Alberta
 Canada T6J 2C6

 Phone: (780) 405-6807 (in the Edmonton area)
 Toll Free: 1-877-405-6807
 Fax: (780) 437-3500
 Email: info@coconapoleon.com
 How to place an order Easily place an order on our web site using our secure on-line shopping cart.

If you have any questions about our products please email us at info@coconapoleon.com or call us toll free at 1-877-405-6807 Methods of Payment We accept most major credit cards online using our secure shopping cart.

We also accept money orders and personal cheques. If you want to pay by M.O. or cheque please call or email us to place your order. If paying by cheque, orders will be held until payments are cleared by the bank. NSF cheques are subject to a $20 admin fee. Shipping Products shipped within Canada are shipped using Canada Post. Prices vary depending on weight and destination.

International orders are shipped using Canada Post unless otherwise specified. Prices vary depending on weight and destination.

We try to ship all orders within 5-7 business days (with the exception of custom orders which usually ships with 3-4 weeks), however some items may be back ordered in which case you will receive an email informing you of the approximate shipping time.
 Exchange Policy We do not accept returns. However we will gladly take exchanges as long as the item(s) are in their original condition (tags attached, unwashed, free from stains and odours). If you need to exchange an item, please contact us within 30 days. Shipping is not refundable and there will be additional costs to re-ship the new items. We DO NOT accept returns or exchanges on custom orders. However, if it is OUR mistake we will fix it free of charge. mailto:info@coconapoleon.commailto:info@coconapoleon.comshapeimage_3_link_0shapeimage_3_link_1